Feedback & Complaints
Your voice matters. Share your experience, provide feedback, or lodge a complaint. We're committed to continuous improvement and addressing your concerns.
Confidential Process
No Impact on Services
20 Day Resolution
Make a Complaint
If you're not satisfied with our services, have concerns about our conduct, or need to report an issue that requires investigation and resolution.
- • Service quality concerns
- • Staff conduct issues
- • Privacy breaches
- • Decision disputes
- • Safety concerns
Provide Feedback
Share your experiences, suggestions for improvement, compliments, or general feedback about our services.
- • Service compliments
- • Improvement suggestions
- • General experiences
- • Service ratings
- • Ideas for enhancement
Need Additional Support?
If you need help making a complaint or providing feedback, or if you'd prefer to speak with someone directly, we're here to assist you.
(07) 4453 2220
edward@supportsolutionsgroup.com.au
NDIS Quality and Safeguards Commission
You can also make a complaint directly to the NDIS Commission:
Phone: 1800 035 544Website: ndiscommission.gov.au
