Feedback & Complaints

Your voice matters. Share your experience, provide feedback, or lodge a complaint. We're committed to continuous improvement and addressing your concerns.

Confidential Process
No Impact on Services
20 Day Resolution

Make a Complaint

If you're not satisfied with our services, have concerns about our conduct, or need to report an issue that requires investigation and resolution.

  • • Service quality concerns
  • • Staff conduct issues
  • • Privacy breaches
  • • Decision disputes
  • • Safety concerns

Provide Feedback

Share your experiences, suggestions for improvement, compliments, or general feedback about our services.

  • • Service compliments
  • • Improvement suggestions
  • • General experiences
  • • Service ratings
  • • Ideas for enhancement

Need Additional Support?

If you need help making a complaint or providing feedback, or if you'd prefer to speak with someone directly, we're here to assist you.

(07) 4453 2220
edward@supportsolutionsgroup.com.au

NDIS Quality and Safeguards Commission

You can also make a complaint directly to the NDIS Commission:

Phone: 1800 035 544Website: ndiscommission.gov.au

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